Project Management Office Administrator

• Support the Bank’s Systems Development Life Cycle (SDLC)
  • Maintain and update process flows and deliverable templates
  • Contribute to the definition of new versions of SDLC
• Maintain PMO Portal
  • Responsible for managing the following processes:
    • Project Status Reporting
    • Project time and Budget Tracking processes.
  • Administer User access and permissions.
  • Support Project SharePoint sites by enforcing standard look and feel.
  • Enforce adherence to SDLC with occasional audits and quality reviews of Project sites.
• Support the Bank’s Integrated Resource Management tool (Microsoft Project Server):
  • Maintain integrated resource plan.
  • Provide support and domain expertise to users.
• Engage in process definition and maintain interdependencies between SDLC and other Bank processes (e.g., Change and Release Management, Sarbanes-Oxley compliance, etc.).
• Support project and program status reporting for senior executives:
  • Create, collect, and distribute materials for monthly Technology Committee meetings.
  • Capture Technology Committee minutes.
  • Support annual budgeting process.
• Maintain the on-boarding process for new Project Managers:
  • Provide overview and education for new Project Managers on the Bank’s SDLC, PMO Portal, and other Project Management tools.
  • Responsible for documenting the process in a formal and consistent manner.

• Bachelor’s Degree or equivalent work experience required; Project Management Professional (PMP) certification desirable.
• Three to five years of Project Management or Business Analysis experience required. Financial Services experience a plus.
• Demonstrated experience using a structured System Development Life Cycle (SDLC) –  e.g., Rational Unified Process (RUP), Agile, and/or other Project Management Methodologies.
• Experience in project planning and reporting:
  • Strong working knowledge and experience with Microsoft Project Server a plus.
  • Strong working knowledge and experience with SharePoint a plus.
• Strong analytical skills in business process analysis and design:
  • Experience with a Business Process / Workflow modeling tool (e.g. Eclipse Process Framework Composer) a plus.
• Able to manage small or medium sized (1 – 3 months; 1 – 3 people) process improvement projects.
• Strong MS Office Skills (Word, Excel, PowerPoint).
• Strong organizational and communication skills.
• Able to take initiative and interface with all functions at all levels within the organization.
• Technical and practical knowledge of process methodology and budget and cost management; project accounting experience a plus.
• ITIL experience a plus.