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Facilities Coordinator

Department: Administrative Services

Title: Facilities Coordinator

Salary Range: Salary commensurate with experience.

Purpose
Coordinates and maintains a safe and comfortable work environment by performing various facilities-related services for the Bank’s business units and employees. Assists the Administrative Services Manager in meeting the performance objectives of the department while maintaining a high level of customer service to internal customers.

Major Accountabilities
 
Facilities Management:
  • Conducts regular safety audits of the Bank’s facilities and implements corrective action as required.
  • Acts as Administrative Service’s primary liaison with other Bank departments, completing service requests promptly and accurately and with excellent communication.
  • Ensures proper installation, implements preventative maintenance, and conducts and/or coordinates repairs to office machines, equipment, and furniture systems.
  • Assists in the development and implementation of  effective space plans that meet the needs of the Bank’s operation and satisfy all regulatory requirements, such as ADA, city, state, or federal requirements, regulations, and guidelines.
  • Performs and/or directs relocation and reconfiguration projects.
    Responsible for regular servicing of the Bank’s vehicles as well as the scheduling of preventive maintenance. Maintains service documentation and other related materials.
  • Manages scheduling and set-up of audiovisual equipment.
  • Responsible for all aspects of the department’s inventory control issues, including organization of storage areas, tracking current inventory, monitoring usage, and ordering of supplies and equipment when needed.
  • Conducts a daily “walk through” of general areas, including kitchen, copy areas and all common areas, to assure maintenance, repairs, and general cleaning is accomplished.
  • Performs and/or coordinates supplemental cleaning assignments that maintain the professional appearance of the Bank’s Class A lease office space.
  • Conducts supply purchasing and stocking of supplies in the lunchroom kitchen and individual coffee stations. 
  • Provides quality service that meets or exceeds customers’ performance expectations. 
  • Participates in the continual improvement process by making recommendations for improvement when deficiencies or opportunities for improvement are identified.
  • Performs other duties as assigned.

Physical Security:
  • Maintains the daily operations and maintenance of the Bank’s Security System Database. 
  • Provides monthly monitoring reports of critical areas to Business Unit management.
  • Generates special reports as requested by the Business Unit management. 
  • Maintains and updates the Security System procedures.
  • Keeps abreast of trends and developments in equipment techniques and loss prevention programs. 
 
Health & Safety:

  • Performs ergonomic assessment of employee workstations, identifies opportunities for improvement through reconfiguration or use of specialized ergonomic equipment. Oversees implementation of these recommendations and provides training to employees on the proper use of the equipment.
  • Ensures all Bank employees have an ergonomic evaluation within 60 days of being hired. Follow-ups are performed within 30 days of noted corrections. New evaluations are performed within 30 days of any facilities movement or department reorganization and all Bank employees are reviewed at a minimum of once every three years. Prepares reports and listings of ergonomics activities as requested and submits to Human Resources on a quarterly basis.
  • Ensures that all service/building system emergencies are resolved in a timely fashion and that affected departments are kept informed of the status and/or resolution effort. Maintain records of inspection to assure quality facilities management.
  • Responsible for acquiring, managing, and inventorying the First Aid Equipment and Supplies on a bimonthly basis.
  • Assists with maintaining Material Safety Data Sheets (MSDS) sheets and other safety-related records.
 
Business Recovery Sites:
  • Assists in the maintenance of the Bank’s disaster recovery sites, including the cleaning services, security services, and facility-related vendor liaison. 
  • Manages the retrieval and return of disaster recovery boxes stored at the Business Recovery sites.
  • Responsible for the facility set up for meetings and training sessions at the Business Recovery sites. 
  • Assists with projects, such as disaster recovery, as assigned by the Administrative Services Manager.
 
Back-up and Cross Training:
  • Provides back-up coverage for the corporate receptionist, greeting customers, and answering incoming phone on a PBX when required.
  • Cross train with the Mailroom and Records Coordinator as backup for absences and vacations, including mail and FedEx services, record management assignments, and shipping and receiving duties.

Skills/Knowledge
  • Associate’s degree in a technical trade, facilities management, a related field, or equivalent education preferred. High school diploma or equivalent required.
  • Two to four years' experience working in facilities management, maintenance, or customer service environment desired.
  • Certificate of completion for Ergonomics Training and/or California OSHA Compliance to include Ergonomics preferred.
  • Ability to operate PC-based software programs required; knowledge of Microsoft Word, Access, and Outlook desired.
  • Knowledge of the physical plant maintenance and supervision of contract services is required.
  • Requires excellent verbal and written communication skills with strong analytical and problem solving skills.
  • Must be able to work effectively under pressure, either independently or as a member of a team.
  • Ability to take initiative in fast-paced work environment and ability to interface with all functions at all levels within the organization.
  • Must be able to lift 50 lbs. unassisted on a regular basis.
  • Must hold a valid Class C driver's license with no restrictions and able to travel for any duration of time required.
  • Position requires the ability to walk, stand, crawl, climb, carry, and push for at least 20% of the workday.

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