Administrative Assistant

• Provide critical support for the membership application process. Maintain forms and documents for membership application kits. 
• Provide coverage when relationship managers are unavailable or off-site. Must be able to respond to members’ telephone and email inquiries regarding Bank products and services, technical questions, and processes for conducting business with the Bank.
• Prepare letters for members regarding changes in financing availabilities that result from Credit Committee decisions.
• Assist in maintaining the division’s database to ensure accuracy.  
• Assist in preparing sales presentations, marketing materials, and customer mailings.
• Coordinate all aspects of the Mortgage Finance Department’s administrative duties, including advanced word processing, proofreading, and copying of correspondence. Answer phones, provide technical and software support, distribute mail, set up and maintain the department’s filing system, and coordinate travel arrangements.
• Manage facilities planning issues, purchase requisitions, statements of expense, requests for disbursement, and various other projects.
• Maintain the calendars of Vice Presidents and Assistant Vice Presidents in the department. Coordinate meetings with other departments and outside groups.
• Perform other related duties as assigned.

• High school diploma, GED, or equivalent work experience required.
• Excellent word processing and technical skills using Microsoft Word, Excel, Access, Outlook, and PowerPoint. Ability to design spreadsheets and manipulate charts and graphics between software programs preferred. 
• Experience maintaining and updating databases and coordinating changes.
• Strong interpersonal, problem-solving, and organizational skills. Ability to multi-task and set priorities within stringent time frames. Must be detail-oriented.
• Excellent written and verbal communication skills.
• Knowledge of general office procedures, records management, and travel planning. Accurately type 50 wpm.
• Work effectively and efficiently in a team environment and independently.